FAQ's





Do you offer any special corporate rates? Up
Yes, we do offer a special corporate rate, just contact us.
How old do I have to be to rent a car from Gulf? Up
The renter must be at least 23 years of age.
What are the required documents to hire a car? Up
We need a copy of your passport, Driving license and a valid credit card.
How are prices calculated? Up
The rates are based on a 24 hour rental day starting with the hour you pick up the vehicle.
Does Gulf offer one-way rentals? Up
Yes, some locations do offer one way rentals. Rates and vehicle availability for one-way rentals can be obtained through our Website or by writing us.
Do you accept my Home Driving License or do you need an
  International Driving Permits?
Up
Yes, we accept your home Driving Licence. An International Driving Permit is not acceptable without the driver's license of the issuing country.
Can I have a second driver? Up
 Yes, this service is free of charge.
How can I book a car? Up
You can book a car through our Website www.gulfch.com/booking.htm submitting after the reservation form, one of our staff will contact you soon.
How can I pick up & drop off the vehicle? Up
Our representatives can deliver/collect the vehicle wherever you like at anytime (24 Hours). You can pick up/drop off your car at Amman Downtown/Queen Alia Airport/ Madaba City/ Dead Sea/ Allenby Bridge/ Sheikh Hussein Bridge/ Petra City/ Wadi Rum/ Aqaba City/ Aqaba Airport/ Aqaba Ferry Port/ Dead Sea.
How can I meet your staff at Queen Alia Airport? Up
We present meet and greet service after clearing the customs at Amman International Airport. One of our representatives will hold a post of your name.
Do you accept Credit Cards? Up
We accept Visa, Master Card or American Express.
Do you accept cash? Up
Yes, we accept cash for the car hire but you should have a valid credit card for a deposit.
When do I have to pay the rental amount? Up
You should pay the full amount of the car rental upon your arrival.
Can I extend the rental period? Up
Yes, you can extend the rental period but you should call us or writing us 24 hours before your date is due.
Can I travel with your car rental outside Jordan? Up
Driving is allowed only inside Jordan.
What do I do if I want to go to Syria/Lebanon or vice verse? Up
Driving is allowed within the Jordanian Limit Border but we can provide with a driver to pick you from Jordan to Syria, Damascus/ Lebanon or vice verse.
What type of Insurance do I have? Up
You have a full comprehensive insurance with a minimum excess which varies from 500$-1500 according to the car type.
What sort of Additional Insurance Coverage do you have? Up
We offer additional insurance coverage listed bellow:
  • CDW - Collision Damage Waiver.
  • PAI - Personal Accident Insurance.
  • TPI - Theft Protection Insurance.
Can I have a child Seat Service? Up
Yes, 5$ per day.
Can I have a roof rack? Up
Yes, but you should contact us at sales@gulfch.com.
What is the minimum rental period? Up
The minimum rental period is 48 Hours.
Do you provide an emergency road service? Up
Yes, you can call us around clock at 00962-7-96 50 50 30 / 00962-7-96 84 80 32 / 00962-7-95 69 41 41.
Do you offer a tourist transfer program? Up
Yes, please contact us at info@gulfch.com.
What is the fuel of petrol policy? Up
If you received the car with a full tank of fuel, you should return it with the same level otherwise you will be charged for the shortage of the fuel plus 10$.
Do you offer a Chauffeur Driven Car Service? Up
Yes, the Chauffeur Service will cost you 30 US$/day.
Do you offer any transfer tourist program? Up
Yes, just send to us your transfer tour program, and will manage it for you.
How can I adjust my existing reservation? Up
You should send us an email, and we will adjust your booking soon.
What should I do if I have an accident? Up
  • Call the police immediately.
  • Don't move the car and the third party as well until the police come.
  • You should call us and informing about the accident so that we can send you one of our staff in order to help you.
  • You should obtain a police report.

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